Return Policy

Privacy Notice

Nest Organics collects user data for the purpose of email notification of future specials and promotions. We never sell or divulge our mailing lists to any third parties.

Return Policy

We are a small, family-owned business, so sorry, but we don't not offer store refunds. We want you to be satisfied with your purchase, and we try to accommodate needed exchanges and returns to the best of our ability.

We offer an exchange or store credit:

  • Within 14 days of purchase
  • With your receipt and tags attached
  • When your merchandise is in "like new"/perfect condition.

*Please call us at 1-828-258-1901 for a return authorization prior to returning any product*

Online Purchases: refund or store credit issued for unused items with original receipt/proof of purchase and tags attached, in perfect re-sale condition.

Items damaged in shipping or otherwise defective are eligible for refund or replacement

If item is returned because you changed your mind, a restocking fee of 15% will be charged.

Original shipping costs are non-refundable

Shipping costs related to a return are the responsibility of the customer.

In-store purchases:  Exchange for store credit only within 14 of purchase.  Item must have original tags, receipt, and be in perfect re-sale condition to exchange.

Defective items are eligible for a refund or replacement.

There are no refunds or exchanges on mattresses, pillows, or any other bedding items.

Website Terms and Conditions:

No warranties

This Website is provided “as is,” with all faults, and Nest Organics express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.

Limitation of liability

In no event shall Nest Organics, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract.  Nest Organics, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

These Terms will be governed by and interpreted in accordance with the laws of the State of North Carolina, and you submit to the non-exclusive jurisdiction of the state and federal courts located in North Carolina for the resolution of any disputes.